The hybrid e-scooter with seat (since 2018, Cologne)

GTC

PLEV Technologies Ltd.

1. general and scope 

1.1 The company PLEV Technologies GmbH is responsible for the distribution of the brand STEEREON. These General Terms and Conditions (GTC) apply to all deliveries by PLEV Technologies GmbH to consumers (§ 13 BGB).

1.2 The product range in the online store of PLEV Technologies GmbH is aimed equally at consumers and entrepreneurs, but only at end users. For the purposes of these General Terms and Conditions, a consumer is any natural person who enters into the contract for a purpose that can be attributed neither to his commercial nor to his independent professional activity (§ 13 of the German Civil Code - BGB) and an "entrepreneur" is a natural or legal person or a partnership with legal capacity who, when entering into the contract, acts in the exercise of his commercial or independent professional activity (§ 14 para. 1 BGB).

1.3 Furthermore, these General Terms and Conditions shall also apply to sales outside the online store of PLEV Technologies GmbH insofar as the following provisions are not specifically geared to distance selling.

1.4 Any terms and conditions of the purchaser to the contrary shall be deemed expressly excluded. Transfers of rights and obligations of the buyer under the purchase contract require the written consent of PLEV Technologies GmbH. 

2. contracting party, offer and conclusion of contract

2.1 The purchase contract is concluded with:

PLEV Technologies Ltd.

Kalker Hauptstraße 275

51103 Cologne

Germany

Legal form: GmbH, registered office Cologne

Managing Directors: Felix Vreden, Marvin Panek, Maximilian Camp

Local Court Cologne: HRB 94698

Sales tax identification number: DE 318941241

For questions, complaints or other concerns, you can reach us Mon - Fri from 9am to 5pm at the following contact details:

E-mail: info@steereon.com

Phone: 0221 / 42331645

2.2 The offer in the online store of PLEV Technologies GmbH as well as offers for sales outside the online store are non-binding. In particular, this applies to all illustrations, product descriptions and price quotations published in connection with PLEV Technologies GmbH and its products. Errors and omissions excepted.

2.3 By placing an order in the Online Shop (which requires prior acceptance of these General Terms and Conditions), the Customer makes a binding offer to purchase the relevant Product. The customer shall be bound by the offer until the expiry of two calendar days following the day of the offer. PLEV Technologies GmbH is entitled to accept the offer within this period.

2.4 The contract shall be concluded by acceptance of the offer by PLEV Technologies GmbH by sending an order confirmation within two working days. Otherwise, the offer shall be deemed rejected.

3. prices and delivery

3.1 All prices include the statutory value added tax and are stated in the currency Euro. As payment methods, the customer can choose between credit card payment, bank transfer, PayPal, Klarna, Giropay or installment payments through Santanderbank. More detailed information about the different payment methods can be found during the ordering process.

3.2 Shipping costs are not included in the prices and will be charged additionally to the customer. The shipping costs are displayed separately during the ordering process and in the shopping cart and are listed separately in the invoice. For deliveries abroad, higher shipping costs may apply.

3.3 At the customer's request, which must be specified in the order process under shipping options, PLEV Technologies GmbH also offers a free pickup of the ordered goods at its business premises. For this purpose, a prior appointment by telephone or e-mail is necessary. The contact details and the address of the business premises can be found in paragraph 2.1 of the General Terms and Conditions.

3.4 Unless otherwise stated in the online store, all products are available for delivery within ten business days.

3.5 The delivery times stated in the online store, on the order confirmation or on the invoice shall be calculated from the time of order confirmation by PLEV Technologies GmbH. In case of payments by bank transfer, however, this shall not take place before the invoice amount has been credited to the account of PLEV Technologies GmbH.

3.6 If the ordered goods cannot be delivered or cannot be delivered in time, PLEV Technologies GmbH shall inform the customer immediately. In this case, an individual agreement shall be made regarding the delivery date.

3.7 If the goods are not available for the foreseeable future, PLEV Technologies GmbH shall be entitled to withdraw from the purchase contract. In the event of a withdrawal, the customer shall be notified thereof and any payments made shall be refunded without delay. The customer's statutory rights due to delay in delivery shall not be affected by the above provision.

3.8 If the goods are permanently not available, PLEV Technologies GmbH shall refrain from a declaration of acceptance. In this case, a contract shall not be concluded.

3.9 If a product is not available for the time being, the customer is free to wait for the ordered product or to cancel the order. In case of cancellation, payments already made will be refunded.

3.10 If the delivery of the goods is not possible due to the fault of the customer despite several delivery attempts, PLEV Technologies GmbH may withdraw from the contract. Payments already made shall be refunded to the customer.

3.11 If the customer is responsible for the undeliverability of a delivery, he shall bear the additional costs incurred as a result. A delivery shall be deemed undeliverable if no person authorized to receive the delivery can be found and the collection period has expired, acceptance by the recipient or authorized recipient is refused or the recipient cannot be determined at the address provided by him.

3.12 If the ordered goods are delivered with transport damage, the customer shall immediately report the transport damage to the deliverer. Furthermore, the customer is requested to immediately contact PLEV Technologies GmbH and also report the transport damage there. The contact details can be found in section 2.1 of the General Terms and Conditions. 

3.13 Any delay in the delivery of the ordered goods to the customer due to force majeure, strike, non-delivery to PLEV Technologies GmbH or other operational disruptions for which PLEV Technologies GmbH is not responsible shall not constitute any claims of the customer against PLEV Technologies GmbH.

4. retention of title

4.1 The goods shall remain the property of PLEV Technologies GmbH until the purchase price (including VAT and shipping costs) has been paid in full.

5. right of withdrawal

5.1 You have the right to revoke this contract within fourteen days without giving any reason.

5.2 The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

5.3 To exercise your right of withdrawal, you must contact the following company:

PLEV Technologies GmbH
Kalker Hauptstraße 275

51103 Cologne
Phone: +49 221 42331645
E-mail: info@steereon.com

by means of a clear declaration in text form (e.g. a letter sent by mail or e-mail) about your decision to revoke this contract. You can use the attached sample withdrawal form, which is not mandatory.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

5.4 Sample cancellation form 

(If you want to cancel the contract, please fill out and return this form).

To:

PLEV Technologies GmbH
Kalker Hauptstraße 275

51103 Cologne
Phone: +49 221 42331645
E-mail: info@steereon.com

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*)

Ordered on (*)/received on (*):

Name of consumer(s):

Address of the consumer(s):

Signature of the consumer(s):

Date:

(*) Delete as applicable.

5.5 Folgen des Widerrufs – Fahrzeugversand (Speditionsversand & DHL)

If the customer revokes the contract, PLEV Technologies GmbH shall repay to the customer all payments received from the customer, excluding delivery costs, without undue delay and at the latest within fourteen days from the day on which PLEV Technologies GmbH received the notification of your revocation of this contract. For this repayment, the same means of payment shall be used that the customer used for the original transaction, unless expressly agreed otherwise; in no case shall the customer be charged any fees due to this repayment.

Das Fahrzeug wird von einem Versanddienstleister abgeholt. Der Kunde trägt die unmittelbaren Kosten der Rücksendung der Ware. Die Kosten werden auf etwa 90 EUR geschätzt.

The customer shall only be liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the quality, characteristics and functioning of the goods.

5.6 Folgen des Widerrufs – Kein Fahrzeugversand (keine Speditionsware)

If the customer cancels the contract, PLEV Technologies GmbH shall repay to the customer all payments received from the customer, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which PLEV Technologies GmbH received the notification of your cancellation of this contract. For this repayment, the same means of payment shall be used that the customer used for the original transaction, unless expressly agreed otherwise; in no case shall the customer be charged any fees due to this repayment.

PLEV Technologies GmbH may refuse repayment until it has received the goods back or until the customer has provided proof that the goods have been returned, whichever is earlier.

The customer shall return or hand over the goods to PLEV Technologies GmbH without undue delay and in any case not later than within fourteen days from the day on which the customer has notified PLEV Technologies GmbH of the revocation of this contract. The deadline is met if the customer sends the goods before the expiration of the period of fourteen days.

The customer shall bear the direct costs of returning the goods. The customer shall only be liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the quality, characteristics and functionality of the goods.

6. warranty

6.1 The warranty shall be provided in accordance with the statutory provisions.

6.2 The delivered goods should be checked by the customer for obvious material or manufacturing defects as well as transport damage immediately upon receipt. The customer should inform PLEV Technologies GmbH immediately about defects and deficiencies of the goods so that PLEV Technologies GmbH can help as soon as possible.

6.3 The claim to warranty does not exist if the resulting defect was caused by improper use such as in the following context: the object of purchase was handled improperly (e.g. jumps, radical driving maneuvers, accidents), the object of purchase was modified in a way not approved by PLEV Technologies GmbH, the customer did not follow the instructions for handling, maintenance and care of the goods. Wear and tear is excluded from the warranty.

7. warranty

7.1 The warranty conditions can be found here.

8. redemption of vouchers

8.1 Vouchers which are issued free of charge by the Seller within the scope of promotions with a certain period of validity and which cannot be purchased by the Customer (hereinafter "Promotion Vouchers") may only be redeemed in the online store of PLEV Technologies GmbH and only within the specified period of time.

8.2 Vouchers can only be redeemed by end consumers.

8.3 Individual products may be excluded from the voucher promotion, provided that a corresponding restriction results from the content of the voucher.

8.4 Vouchers can only be redeemed before the order process is completed. Subsequent offsetting is not possible.

8.5 Only one voucher can be redeemed per order.

8.6 The value of the goods must at least correspond to the amount of the voucher. Any remaining credit balance will not be refunded by PLEV Technologies GmbH.

8.7 If the value of the voucher is not sufficient to cover the order, one of the other payment methods offered by the Seller may be used to settle the difference.

8.8 The credit balance of a voucher shall not be paid out.

8.9 The voucher shall not be refunded if the customer returns the goods paid for in full or in part with the voucher within the scope of his statutory right of revocation.

8.10 The voucher is not transferable.

9. liability

9.1 PLEV Technologies GmbH shall be liable without limitation for intent and gross negligence. PLEV Technologies GmbH shall be liable for slight negligence in accordance with the Product Liability Act, as well as for damages resulting from injury to life, body or health of persons.

9.2 In the event of slight negligence, PLEV Technologies GmbH shall otherwise only be liable to a limited extent in the event of a breach of a material contractual obligation, the fulfillment of which is a prerequisite for the proper performance of the contract and on the observance of which the customer may regularly rely (cardinal obligation), and the amount of such liability shall be limited to the damage foreseeable at the time of the conclusion of the contract and typical for the contract.

9.3 Any further liability shall be excluded irrespective of the legal nature of the asserted claim; this shall apply in particular to tortious claims or claims for reimbursement of futile expenses instead of performance.

9.4 Insofar as the liability of PLEV Technologies GmbH is excluded or limited, this shall also apply to the personal liability of its employees, representatives and vicarious agents.

10. data protection

10.1 All personal data will be treated confidentially. The data required for business transactions will be stored and, if necessary, passed on to affiliated companies as part of order processing. Data will not be passed on for other purposes, in particular advertising by third parties. Further details can be found in the privacy policy available on our homepage(www.steereon.com).

11 Applicable law and place of jurisdiction

11.1 The contract of sale existing between PLEV Technologies GmbH and the customer shall be governed by the laws of the Federal Republic of Germany, subject to mandatory international private law provisions, to the exclusion of the UN Sales Convention.

11.2 The place of jurisdiction shall be Cologne.

12. alternative dispute resolution

12.1 The EU Commission provides a platform for online dispute resolution on the Internet at the following link: https://ec.europa.eu/consumers/odr

12.2 This platform serves as a contact point for the out-of-court settlement of disputes arising from online purchase or service contracts involving a consumer.

12.3 PLEV Technologies GmbH is neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

12.4 Alternative dispute resolution pursuant to Art. 14 (1) ODR Regulation and § 36 VSBG: The European Commission provides a platform for online dispute resolution (OS), which can be found at https://ec.europa.eu/consumers/odr. PLEV Technologies GmbH is not obliged or willing to participate in a dispute resolution procedure before a consumer arbitration board.

13. final provision

13.1 Should any provision of these General Terms and Conditions be invalid, the remainder of the contract shall remain valid. The relevant statutory provisions shall apply in place of the invalid provision.